Since Helsingin Asuntohankinta owns individual apartments in various housing companies, many day-to-day housing matters are managed someplace else than the company office, usually at the customer service of either the housing company’s property management office or property maintenance company. In matters relating to the rental contract and keys for the apartment, the residents should contact the landlord stated on the rental contract.
Calls to service numbers of Helsingin Asuntohankinta’s office or resident support beginning with 020 are charged at 8.4 cents/min. Calls to extension numbers are charged at 8.35 cents/call + 16.69 cents/min for both fixed numbers and mobile phones. The prices include VAT.